Info
Shipping
Policy
We ship
using FedEx ground and USPS Priority mail, and all of our
shipments are insured.
If you would like to use a different carrier, please contact
us for a specific quote.
At this time, we only ship to U.S. street address, we do
not ship to P.O. Boxes.
For
International shipment, please contact us before purchasing
to get a quote on shipping.
Shipping charges, including insurance, within the U.S. are
as follows:
| Order
Amount |
Fedex
Ground (1-5 business days to the lower 48 states, 1-7 days to
Alaska and Hawaii) |
USPS
Priority Mail (1-3 business days) Rate is for the lower 48 states,
please contact us for rates to Alaska and Hawaii
|
$1
- $100
|
$10 |
$20 |
| $101 -
$200 |
Free |
$50 |
| $201
- $300 |
Free
|
$80 |
| >$301 |
Free |
Please
contact us for a quote |
Return
Policy
We want to be sure that our customers are 100% satisfied.
Please read our refund policies carefully:
1) Customer has to contact us within 7 days
of receiving the order and obtain an RMA number. NO REFUND
will be accepted if customer does not request an RMA number
within 7 days.
2) Product has to be shipped back to us within
30 days of receiving them. All parts must be returned in their
original packaging and condition, and cannot be disassembled
or damaged by incorrect installation. We are not responsible
for installation errors.
3) Customer pays for return shipping.
4) Original shipping costs are non-refundable.
5) To keep our prices low, we charge a 10%
fee or $20 for all returns, whichever is greater.
6) Item has to be in original condition.
Based upon inspection, if item is somehow damaged due to misuse
or installation error, we will charge you a higher restocking
fee, up to 50%, depending on how badly the product was damaged.
If the damage is too obvious and the item is declared as non
sellable anymore, we will reject the return and send it back
to you.
7) Percentage is calculated from the price
of the products being returned, excluding shipping charge.
Please note however, that some promotional items may not be
refundable. We will clearly state if a product is non refundable
in the description.
Products damaged during shipping
Before shipping out any order, we make sure that the products
that are being shipped are in perfect condition. If any part
of an order is damaged during delivery, which is highly unlikely
since our products are extremely durable and very well packaged,
simply send us pictures of the damaged products, and also
a picture of the damage found on the packaging within
5 days of receiving the shipment. We will send out
a replacement shipment to you at no additional cost within
48 hours of receiving the pictures. In the event that we do
not have the same products in stock, we will give you the
option of waiting for the new stock to arrive, a store credit
for the full amount, or a full refund, including shipping
charges.
Order
Tracking
Once your order has been shipped, we will send you a confirmation
email that includes a tracking number. Orders are normally
processed within 72 hours during business days. If you do
not receive a tracking number within 3 business days, please
contact us.
Sales Tax
We charges 8.25% sales tax on orders (excluding shipping)
shipped to California residents. Your residency will be determined
by your shipping address.
Warranty
We offer one year manufacturer's defect warranty on all of
our products. We do not however, cover against normal tear
and wear due to usage. Warranty term is calculated from the
day of delivery, and we charge additional shipping charge
when sending out the replacement. In order to a file warranty
claim with us, you need to have proof that the item was purchased
at My Home Tomorrow, be that a copy of the Paypal receipt,
or the original packaging.
Payment Terms
We accept secure credit card payments through Paypal. If you
would like to pay by check, please contact us for our payment
address. Please note that personal/ company check requires
3-5 days processing time.
Product Info Disclaimer
We try our best to provide the most accurate information and specifications provided by our venders. However, we are not responsible for inaccurate information or specifications. Please allow error margin (usually up to half inche) on the specifications!
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